Terms and Conditions
1. Agreement to Terms
These Terms and Conditions (“Terms”) form a legally binding contract between you and Rated Dating LLC (“Company,” “we,” “us,” or “our”) governing your access to and use of the Rated mobile application and website at ratedapp.com (collectively, the “Service”).
Rated is an AI-powered facial scoring and self-discovery platform. It is not a traditional matchmaking, messaging, or swiping service. Features include AI-generated facial analysis, scoring, self-discovery insights, and related content accessed through web and mobile purchases.
BY DOWNLOADING, INSTALLING, REGISTERING FOR, OR USING THE SERVICE IN ANY WAY, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OF AGE, HAVE READ THESE TERMS IN FULL, AND AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.
2. Eligibility and Age Verification
2.1 Minimum Age — 18 Years Required
You must be at least 18 years old to use the Service. By creating an account or using any feature, you represent and warrant that you are 18 or older. We reserve the right to verify your age at any time and to terminate accounts belonging to users who are, or who we have reasonable grounds to believe are, under 18.
2.2 Age Verification Compliance
We comply with applicable age verification requirements, including:
- Google Play’s “Restrict Declared Minors” policy (mandatory for dating apps since January 28, 2026)
- State age verification laws in Texas, Utah, Louisiana, and other jurisdictions effective January 1, 2026
- The California Digital Age Assurance Act (AB 1043, effective January 1, 2027) and similar measures as they take effect
You agree to provide truthful date of birth information and not to circumvent any age verification mechanism.
2.3 Legal Capacity
You represent that you have the legal capacity to enter a binding contract in your jurisdiction, and that you are not prohibited from using the Service under any applicable law.
2.4 Geographic Restrictions
The Service is operated from the United States. We make no representation that the Service is appropriate or permitted in all jurisdictions. If you access the Service from a jurisdiction where it is restricted or prohibited, you do so at your own risk and responsibility.
3. Account Registration and Security
3.1 Accurate Information
You agree to provide accurate, current, and complete information at registration and to update it promptly if it changes. We may suspend or terminate accounts based on false or misleading information.
3.2 One Account Per Person
You may hold only one account. Creating multiple accounts is prohibited and may result in termination of all associated accounts without refund.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Notify us immediately of any unauthorized access at support@ratedapp.com. We are not liable for losses caused by unauthorized use of your account.
4. The Service — AI Facial Scoring and Self-Discovery
4.1 Description
Rated provides an AI-powered platform where users submit facial photographs to receive algorithmically generated scores and self-discovery insights. The AI analyzes visual and compositional attributes of your images. The Service is designed for personal entertainment, self-awareness, and self-discovery. It is not a matchmaking service, dating app with messaging features, or identity verification system.
4.2 Mandatory Disclaimer — For Entertainment and Self-Discovery Only
You must read and accept this disclaimer to use the scoring feature
The scores, ratings, assessments, and all other output generated by Rated’s AI are for entertainment and personal self-discovery purposes only.
They do not and shall not be construed as:
- Medical, psychiatric, psychological, or therapeutic advice, diagnosis, or treatment
- Dermatological, cosmetic, or surgical consultation or recommendation
- A scientifically validated or peer-reviewed assessment of your physical appearance
- A professional evaluation of your attractiveness, social desirability, or romantic potential
- A guarantee, prediction, or indicator of any outcome in dating, relationships, employment, social standing, or any other area of life
- An objective or universal measure of beauty, facial symmetry, or any other physical trait
- Any reflection of your inherent worth, intelligence, capability, or value as a person
AI scoring results are inherently subjective, dependent on image quality, lighting, angle, resolution, and model limitations. Results vary across sessions for the same user. No two scores are directly comparable.
By submitting an image, you acknowledge and accept these limitations and agree not to make any decision affecting your health, safety, finances, relationships, or legal rights based on Rated’s output.
4.3 EU AI Act Acknowledgment
If you are located in the European Economic Area, United Kingdom, or Switzerland: Our AI system is assessed as falling outside the prohibited practices under the EU AI Act. It does not infer sensitive attributes (race, ethnicity, religion, political views, sexual orientation) from your biometric data. It does not constitute real-time remote biometric identification. Scores are produced at your explicit request for personal self-discovery only, with your informed consent. You have the right to meaningful human oversight and to contest automated outputs.
4.4 Your Obligations When Using AI Features
By submitting an image, you:
- Confirm the image is of you or that you hold explicit written consent from every individual depicted
- Confirm you are not submitting images of anyone under 18 years of age under any circumstances
- Acknowledge that images will be transmitted to our AI processing provider (OpenAI) as described in our Privacy Policy
- Accept that results are for personal entertainment only and agree to Section 4.2 above
4.5 Image Submission Restrictions
You may not submit images that:
- Depict any individual under 18 years of age, regardless of context
- Are sexually explicit, contain nudity, or are obscene
- Depict graphic violence, gore, or disturbing content
- You do not have the right to submit (images of others without consent)
- Are manipulated, filtered, or altered in a way intended to deceive the AI system
- Violate any applicable law
Violation of this Section is grounds for immediate account termination and, where required, reporting to law enforcement or NCMEC.
5. Phone Number Linking and Cross-Platform Unlock System
5.1 How It Works
The Service uses your phone number to link purchases made on ratedapp.com (processed via Shopify) to your mobile app account, triggering feature unlocks. This is a core technical mechanism of the Service.
5.2 Your Representations
By providing your phone number, you:
- Confirm it is your phone number and you are the authorized user
- Authorize us to use it as a cross-platform identifier to link your web and in-app purchase history
- Understand that changing your phone number without updating your account may result in inability to access purchased content
5.3 SMS
We may send SMS messages to verify your phone number or link purchases. Standard carrier message and data rates may apply. Reply STOP to opt out of non-essential SMS. You cannot opt out of transactional SMS required to complete a linked purchase.
5.4 Phone Number Updates
If you change your phone number, update it in account settings or contact support@ratedapp.com immediately. We are not responsible for loss of access to purchased content due to unupdated phone number information.
6. Payments, Purchases, and Refunds
6.1 In-App Purchases — iOS (Apple App Store)
All in-app purchases made on iOS are processed by Apple Inc. Refunds for iOS in-app purchases must be requested directly from Apple at reportaproblem.apple.com. We have no ability to process refunds for Apple IAP transactions.
6.2 In-App Purchases — Android (Google Play)
All in-app purchases made on Android are processed by Google LLC. Refunds for Android in-app purchases must be requested directly from Google through the Play Store. We have no ability to process refunds for Google Play IAP transactions.
6.3 Web Purchases — ratedapp.com (Shopify)
Purchases made on our website are processed through Shopify’s checkout. Digital content unlocks are non-refundable once applied to your account or accessed. If you were charged in error due to a technical fault, contact support@ratedapp.com within 7 days with your order number.
6.4 Pricing and Changes
All prices are in US Dollars unless otherwise stated. We may change prices at any time. Price changes do not affect completed purchases.
6.5 Taxes
You are responsible for all applicable taxes on your purchases. We or the applicable payment platform will collect and remit taxes where required by law.
6.6 Subscriptions (If Offered)
If we offer subscription plans:
- Subscriptions renew automatically at the end of each billing period unless cancelled
- Cancel before your renewal date to avoid being charged for the next period
- iOS: Cancel via Apple ID settings › Subscriptions
- Android: Cancel via Google Play › Subscriptions
- Web: Cancel via account settings or email support@ratedapp.com
- No partial-period refunds are issued upon cancellation; access continues until the period ends
7. Child Safety Standards
7.1 Zero Tolerance for Child Exploitation
Rated has a zero-tolerance policy for content that sexually exploits, depicts, or harms children. We comply with Google Play’s Child Safety Standards and Apple’s App Store Review Guidelines on child safety.
7.2 Designated Safety Contact
Our designated child safety point of contact is: safety@ratedapp.com. Reports are reviewed on a priority basis.
7.3 Mandatory Reporting
We are required by federal law (18 U.S.C. § 2258A) to report any apparent CSAM discovered on our platform to NCMEC. We cooperate fully with law enforcement in related investigations.
7.4 User Reporting Obligations
If you encounter any content that appears to depict a minor in a sexual or exploitative manner, you must report it immediately via safety@ratedapp.com. You agree not to download, share, or further distribute such content.
8. Prohibited Conduct
8.1 Illegal Activity
- Use the Service for any purpose that violates applicable law
- Submit images of minors in any context whatsoever
- Use the Service to harass, stalk, intimidate, threaten, or harm any individual
- Engage in fraud, identity theft, or willful misrepresentation
8.2 Technical Abuse
- Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service
- Use bots, scrapers, crawlers, or automated scripts to access or interact with the Service
- Attempt to probe, scan, or test the security of our systems or networks
- Circumvent any age verification, geo-restriction, or payment verification mechanism
- Use the Service in a way that could interfere with, damage, or overburden our infrastructure
8.3 Content Violations
- Submit sexually explicit, pornographic, or obscene content
- Submit content that promotes or glorifies hatred, discrimination, or violence
- Submit content that is defamatory, fraudulent, or intentionally false
- Submit images of identifiable third parties without their explicit written consent
8.4 Intellectual Property Violations
- Copy, reproduce, distribute, or create derivative works of the Service without our written consent
- Remove or alter any copyright, trademark, or proprietary notice
- Use our brand name, logo, or trademarks without prior written permission
9. User Content
9.1 Ownership
You retain ownership of images and other content you submit (“User Content”). We do not claim ownership of your photographs.
9.2 License Grant to Us
By submitting User Content, you grant Rated Dating LLC a limited, non-exclusive, royalty-free, nationwide license solely to transmit your images for real-time scoring, store and display them within your account, and process them as necessary to deliver the Service. This license does not grant us rights to use your images in advertising or to train AI models.
9.3 Your Representations
- You own the content or hold all necessary rights and permissions
- The content does not infringe any third party’s intellectual property, privacy, or publicity rights
- No individual under 18 is depicted in the content
- The content does not violate these Terms or any applicable law
9.4 Content Removal
We reserve the right to remove any User Content at any time, without notice, at our sole discretion, if we believe it violates these Terms or is otherwise harmful or objectionable.
10. Intellectual Property
10.1 Company Ownership
All elements of the Service created by us — including software, algorithms, AI models, scoring methodologies, design, graphics, text, and other content (excluding User Content) — are owned by Rated Dating LLC and protected by copyright, trademark, trade secret, and other intellectual property laws.
10.2 Limited License to You
We grant you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Service for your individual, non-commercial use, subject to these Terms.
10.3 No Other Rights
Nothing in these Terms grants you rights to copy, redistribute, republish, or commercialize any part of the Service or its output without our prior written consent.
11. California Dating App Safety (SB 957)
To the extent California’s Online Dating Safety and Transparency Act (SB 957) or similar legislation applies to the Service, we maintain the following commitments:
- Users can report abusive or unsafe content via support@ratedapp.com and safety@ratedapp.com
- Our publicly available safety policy is at ratedapp.com/safety-policy
- We prohibit and actively work to prevent harassment, exploitation, and abuse
- We cooperate with law enforcement investigations involving our platform
- We do not charge users to block, report, or mute other users or content
12. Third-Party Services and Links
The Service integrates with Apple, Google, OpenAI, and Shopify. We are not responsible for the terms, practices, content, or availability of any third-party service. Your use of third-party services is governed by their respective terms and privacy policies.
13. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT — INCLUDING AI-GENERATED SCORES AND INSIGHTS — ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; AND WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OBJECTIVITY, OR SCIENTIFIC VALIDITY OF AI-GENERATED SCORES.
AI scoring results are not scientific measurements. They are outputs of a probabilistic model and vary based on image conditions, model version, and many other factors. Some jurisdictions do not allow exclusion of implied warranties; in such jurisdictions, the above exclusions apply to the fullest extent permitted by law.
14. Limitation of Liability
14.1 Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RATED DATING LLC AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, EMOTIONAL DISTRESS, OR PSYCHOLOGICAL HARM ARISING FROM USE OF AI SCORES — REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14.2 Liability Cap
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO RATED DATING LLC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS ($100.00).
14.3 Statutory Exceptions
Nothing in these Terms limits liability that cannot lawfully be excluded, including liability for fraud, gross negligence, willful misconduct, or for death or personal injury caused by our negligence.
15. Indemnification
You agree to defend, indemnify, and hold harmless Rated Dating LLC and its officers, directors, members, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Service in violation of these Terms, your User Content, your violation of any law or third-party rights, your fraud or willful misconduct, or any claim that images you submitted depicted a third party without their consent.
16. Dispute Resolution and Binding Arbitration
This section affects your legal rights — read it carefully
16.1 Informal Resolution First
Before filing any legal claim, you agree to contact legal@ratedapp.com and attempt in good faith to resolve the dispute informally for at least 30 days from the date of written notice. This is a condition precedent to arbitration.
16.2 Binding Arbitration
If informal resolution fails, all disputes, claims, or controversies arising out of or relating to the Service, these Terms, our Privacy Policy, or any related agreement shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The seat of arbitration shall be Cache County, Utah, United States. The arbitrator’s award shall be final and binding.
16.3 Arbitration Fees
For claims of $75,000 or less: we will pay all AAA filing, administration, and arbitrator fees. For claims above $75,000: AAA fee allocation rules apply.
16.4 Class Action Waiver
YOU AND RATED DATING LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable, then Section 16.2 is void and disputes shall proceed in court under Section 17.
16.5 Small Claims Court
Either party may bring an individual claim in a small claims court of competent jurisdiction instead of arbitration, provided the claim qualifies and remains in that court.
16.6 Right to Opt Out
You may opt out of binding arbitration within 30 days of first accepting these Terms by sending written notice to legal@ratedapp.com with your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect other provisions of these Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Utah, United States, without regard to conflict-of-law principles. For disputes not subject to arbitration, you consent to exclusive personal jurisdiction and venue in the state and federal courts located in Cache County, Utah.
18. Termination
18.1 By You
Delete your account in app settings or email support@ratedapp.com. Termination does not entitle you to refunds except as provided in Section 6.
18.2 By Us
We may suspend or permanently terminate your account at any time, with or without notice, for violation of these Terms or our Privacy Policy, submission of images depicting minors or CSAM, fraud, conduct harmful to others, legal or regulatory requirements, or extended inactivity. Termination for violation of our child safety policy will be reported to the appropriate authorities.
18.3 Effect
Upon termination your license to use the Service ends immediately; you lose access to your account and any purchased unlocks; we have no obligation to retain your data beyond what is required by law. Sections 4.2, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18.3, and 19 survive termination.
19. Apple App Store and Google Play — Required Disclosures
19.1 iOS — Apple App Store
By downloading the Service from the Apple App Store, you acknowledge that these Terms are between you and Rated Dating LLC only, not Apple Inc.; Apple has no obligation to provide maintenance, support, warranty, or product liability remedies; Apple is not responsible for any claims relating to the Service; and Apple is a third-party beneficiary of these Terms with the right to enforce them against you.
19.2 Android — Google Play
By downloading the Service from Google Play, you acknowledge that these Terms are between you and Rated Dating LLC only, not Google LLC; and Google has no obligation to provide maintenance, support, or any other service in connection with the Service.
20. Miscellaneous
20.1 Entire Agreement
These Terms, together with our Privacy Policy and any supplemental terms presented at point of purchase, constitute the entire agreement between you and Rated Dating LLC regarding the Service.
20.2 Severability
If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and all remaining provisions remain in full force.
20.3 No Waiver
Failure to enforce any right or provision is not a waiver. A waiver of one breach is not a waiver of future breaches.
20.4 Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations freely, including in connection with a merger, acquisition, or asset sale, with notice to you.
20.5 Force Majeure
We are not liable for failures or delays resulting from causes outside our reasonable control, including acts of God, natural disasters, war, terrorism, cyberattacks, governmental action, power failures, or internet outages.
20.6 Notices to You
We may provide notice via email to your registered address, in-app notification, or a prominent post on ratedapp.com. It is your responsibility to keep your email address current.
20.7 Updates to These Terms
We may update these Terms. For material changes, we will notify you via email and/or in-app notice at least 30 days before the changes take effect. Continued use after the effective date constitutes acceptance of the updated Terms. If you disagree with a material change, you may terminate your account before the effective date.