Safety Policy
Our Commitment to Safety
Rated Dating LLC is committed to maintaining a safe environment for all users of the Rated app and website. This Safety Policy describes how we prevent, detect, and respond to abuse, harmful content, child safety violations, and other safety concerns on our platform.
Age Requirement — 18+ Only
Rated is strictly for users who are 18 years of age or older. We enforce this requirement through:
- Date of birth verification at account creation
- Compliance with Google Play’s “Restrict Declared Minors” policy
- Compliance with Apple App Store age rating requirements
- State-mandated age verification measures (Texas, Utah, Louisiana, and other jurisdictions)
Any account found to belong to a user under 18 is immediately terminated and all associated data is deleted.
Child Safety — Zero Tolerance
Zero Tolerance
We maintain a zero-tolerance policy for any content that sexually exploits, depicts, endangers, or harms minors in any way.
This includes but is not limited to:
- Child sexual abuse material (CSAM) of any kind
- Grooming or solicitation of minors
- Any image, video, or content depicting a minor in a sexual or exploitative context
- Any attempt to use the platform to contact, solicit, or exploit minors
Reporting Obligations
We are required by federal law (18 U.S.C. § 2258A) to report any apparent child sexual abuse material discovered on our platform to the National Center for Missing & Exploited Children (NCMEC). We report immediately upon discovery and cooperate fully with law enforcement investigations.
Designated Child Safety Contact
This inbox is monitored by our safety team. Reports received here are prioritized and reviewed promptly.
What to Report
Contact us at safety@ratedapp.com if you encounter:
- Any content that appears to depict a minor in a sexual, exploitative, or dangerous context
- Any user who appears to be under 18
- Harassment, threats, or abusive behavior
- Fraudulent accounts or impersonation
- Content that violates our Terms and Conditions
- Any other safety concern that requires immediate attention
How We Handle Reports
When we receive a safety report, we:
- Acknowledge receipt of your report
- Review the reported content or account promptly
- Take appropriate action, which may include content removal, account suspension, or termination
- Escalate to law enforcement or NCMEC where required by law
- Follow up with the reporter where appropriate and legally permitted
We do not tolerate retaliation against users who submit good-faith safety reports.
Content Moderation
Rated does not host user-generated social content beyond facial images submitted for AI scoring. Our moderation approach includes:
- Automated screening of submitted images for policy violations before scoring is delivered
- User reporting mechanisms available in the app and via safety@ratedapp.com
- Manual review of flagged content by our safety team
- Immediate removal of content found to violate our policies, with no appeal for CSAM-related violations
Account Actions
We reserve the right to take the following actions for safety violations:
- Immediate suspension of account access
- Permanent termination of account and deletion of associated data
- Reporting to law enforcement, NCMEC, or other appropriate authorities
- Pursuing civil or criminal remedies where applicable
Abuse Prevention
We take the following steps to prevent abuse on our platform:
- Phone number verification to reduce fraudulent account creation
- Age verification at registration
- Rate limiting and anomaly detection on image submissions
- Regular security assessments of our systems
Contact Our Safety Team
- Safety reports: safety@ratedapp.com — response within 24 hours; CSAM escalated immediately
- General support: support@ratedapp.com
- Legal and law enforcement inquiries: legal@ratedapp.com
Law Enforcement Requests
Law enforcement agencies seeking records or information in connection with a legal investigation should contact legal@ratedapp.com. We comply with all valid legal process including subpoenas, court orders, and search warrants.