Refund Policy

Rated Dating LLC · Effective June 15, 2026 · Last Updated June 15, 2026

This Refund Policy explains when and how refunds are available for purchases made through Rated. Because Rated sells digital content and feature unlocks, our refund terms differ depending on where your purchase was made.

1. In-App Purchases — iOS (Apple App Store)

All purchases made within the Rated iOS app are processed and fulfilled by Apple Inc. through the Apple App Store.

Refunds for iOS in-app purchases must be requested directly from Apple. Rated Dating LLC does not have the ability to issue or deny refunds for purchases made through Apple. Apple’s refund policy and decision is final for these transactions.

To request a refund from Apple:

Apple’s standard refund policy applies. Apple typically reviews refund requests within 24–48 hours.

2. In-App Purchases — Android (Google Play)

All purchases made within the Rated Android app are processed and fulfilled by Google LLC through the Google Play Store.

Refunds for Android in-app purchases must be requested directly from Google. Rated Dating LLC does not have the ability to issue or deny refunds for purchases made through Google Play. Google’s refund policy and decision is final for these transactions.

To request a refund from Google:

Alternatively, visit play.google.com/store/account/orderhistory. Google typically processes refund requests within 3 business days.

3. Web Purchases — ratedapp.com (Shopify)

Purchases made directly on ratedapp.com are processed through Shopify and handled by Rated Dating LLC.

3.1 General Rule — Digital Content Is Non-Refundable

Because Rated sells digital content unlocks that are delivered immediately upon purchase, all web purchases are non-refundable once the unlock has been applied to your account or the content has been accessed.

This is consistent with consumer protection law exemptions for digital content that has been supplied and the consumer has consented to immediate delivery.

3.2 Exceptions — Refunds We Will Issue

We will issue a refund for a web purchase in the following circumstances:

3.3 How to Request a Web Refund

Email support@ratedapp.com within 7 days of your purchase date with:

We will respond within 3 business days. Approved refunds are returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

3.4 Chargebacks

If you initiate a chargeback with your bank or card issuer before contacting us, we reserve the right to suspend your account pending resolution. We encourage you to contact us first — most issues can be resolved quickly without the need for a chargeback.

4. Subscriptions

4.1 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current paid billing period. You will not be charged for the next period, and you retain access to subscription features until the period ends.

4.2 Refunds for Subscription Periods

We do not issue prorated refunds for unused portions of a subscription period. If you cancel mid-period, access continues until the period end — you will not receive a refund for the remaining days. Exceptions may apply under consumer protection laws in your jurisdiction.

5. Free Trials

If Rated offers a free trial period, you will not be charged until the trial period ends. You may cancel at any time during the trial at no cost. If you do not cancel before the trial ends, you will be charged the applicable subscription price.

6. Applicable Law

Consumers in certain jurisdictions (including the European Union, United Kingdom, and some U.S. states) may have additional refund rights under applicable consumer protection law that supersede this Policy. We honor all rights to which you are legally entitled regardless of the terms above.

7. Contact

For web purchase refund requests or questions about this Policy:

Rated Dating LLC · 832 E 20 S, Hyde Park, UT 84318, United States · ratedapp.com